The payment bot reads only groups linked to a CRM client. A group that is not linked stores nothing — not even its messages.
The bot never posts in client groups; its questions and review cards go to the Teams chat “Payments review”.
WhatsApp disconnected 12 min ago — receipts are not being read. Re-link the device.
- Check the bot phone (+60 11-2345 2291) is switched on and online.
- On that phone, open WhatsApp → Settings → Linked devices → Link a device.
- Press Re-link device below and scan the QR code with the phone.
- Afterwards, check Payment review for receipts posted during the gap.
An alert went to Teams · Payments review at 10 minutes. If WhatsApp reports the number as banned, re-linking will fail: a new number has to be registered and added to each group again.
Channels
WhatsApp
Dedicated number · linked device
- Number
- +60 11-2345 2291
- Heartbeat
- 1 min ago
- Groups
- —
Unofficial connection · ban risk accepted in writing
Telegram
Official Bot API
- Bot
- @JYPaymentsBot
- Privacy mode
- Off — sees every message
- Groups
- —
Microsoft Teams
Bot “JY Payment Bot”
- Review chat
- Payments review
- Reviewers
- Andy Yu, Leo Chan
- Settings
- Integrations
Waiting to be linked 0
Linked groups 0
Ignored 0
The bot stays in these groups but reads and stores nothing from them.
How to add a group
Telegram
- A group admin opens the group → Add members → searches @JYPaymentsBot.
- The group appears under “Waiting to be linked” here, and a card is posted in Teams · Payments review.
- Link it to the client (or several clients). Reading starts from that moment.
The bot cannot read messages sent before it joined. If it was added before privacy mode was turned off, remove it and add it again.
WhatsApp
- Save +60 11-2345 2291 as a contact (“JY Payments”).
- A group admin adds that number to the group.
- The group appears under “Waiting to be linked” here and in Teams. Link it to the client.
Use only this dedicated number — never a staff member’s personal WhatsApp.
Tell the group it is monitored
After adding the bot, the JY staff member in the group (e.g. Mei Wong or Jason Tan) posts a notice. The bot does not post it.
For our records, this group now includes JY Global’s payment-records account. It reads payment receipts and completion messages only, and does not post here.
本群已加入 JY Global 付款记录账号，仅用于记录付款凭证及完成通知，不会在群内发言。
本群已加入 JY Global 付款记录账号，仅用于记录付款凭证及完成通知，不会在群内发言。